We have a network of service partners covering the UK with fully qualified refrigeration engineers who can support all products under warranty.
Our engineers aim to repair products on the first visit and regularly stock a range of spare parts to make the process as easy and flexible for our customers. If an alternative part is required, this will be ordered and processed as a priority.
For spares, we offer national and international support covering spares, service and technical assistance, accessible through any of our offices as well as our network of appointed dealers and service partners. Find out more here.
We continuously develop and refine our practices to ensure high levels of customer service. Our fully skilled engineers are trained to the latest certifications, including F-Gas, and processes are consistently reviewed.
As a market leader in manufacture, delivery and service, we strive to maintain the highest standards.
With Williams, you can rely on fast, efficient repairs to keep your business moving.
If you require urgent support outside standard working hours, including weekends and Bank Holidays, you can view our out of hours service support below.
Before placing a warranty call, we recommend checking the below points, as work may become chargeable in cases of misuse or where no fault is found.